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Reserves for Classes
Blackboard
Faculty Publications Database
Reference and Instruction
Setting up Alerts
Technology Assistance
Contact Us
Reserves for Classes
- Guidelines for Putting Material on Reserve and Blackboard
- Reading List Checklist
- Contacts
- Paula Cammarata Circulation and Reserves Supervisor, for any question about the reserves system, Blackboard or scanning.
- reserveginn@tufts.edu To submit your list of required books and articles.
- Neal Hirsig Blackboard administrator, to set up a Course site on Blackboard and for any Blackboard questions.
- Jane Morris Reference and Instruction Librarian, to have direct links to articles added to your list of readings.
Blackboard
- Guidelines for Putting Material on Reserve and Blackboard
- Blackboard home page
- Blackboard Step-by-Step guide from ITS
- Tisch Library's guide to linking to library resources in Blackboard
Faculty Publications Database
Fletcher Faculty Publications Database
Maintained by the Ginn Library, this database lets you search for books, book chapters, journal articles, and opinion/editorial pieces by Fletcher faculty. Searches are also available as RSS feeds.
Contact us when you publish something new and we will add it to the database.
Reference and Instruction
The Reference Desk is staffed from 9:00 a.m. to 5:00 p.m. Monday through Friday. Consult the Reference Librarian at any time about searching the catalog, the journal databases, the Web, or finding particular data or resources.
You are welcome to make appointments for instruction in the use of library resources. We can also make arrangements to come into your class to give instruction in particular subject resources.
Telephone the Reference desk at 617-627-5021, use the Ask a Librarian e-mail, or contact Jane Morris, the Reference and Instruction Librarian.
Setting up Alerts
Technology Assistance
Any questions about hardware purchases, e-mail spam and viruses, and problems with desktop or classroom support should be directed to The Fletcher School's IT Manager.
Desktop Support
For desktop support, please call the ITS Helpdesk at 627-5898 or e-mail helpdesk@ase.tufts.edu. If you reach a voicemail message, please leave a message about your problem. You will receive a callback within two hours and a ticket will be opened for resolution of your issue.
After the issue is resolved, you may receive a very short quality control survey from the IT Manager. Please answer the survey to help ensure that a high level of service is maintained.
Classroom Support
In an emergency, contact the IT Manager by calling 627-3826. For non-emergency questions, or if the IT Manager is not available, contact classroom support by e-mail classroomsupport@ase.tufts.edu or call the ITS Help Desk at 627-5898. If you reach a voicemail message, please leave a message about your problem. You will receive a callback within two hours and a ticket will be opened for resolution of your issue.
Training for IT Classrooms can be provided through ITS. Contact Andrea Daley, Senior ITS Training Specialist, to arrange individual training on classroom technology.
Help with e-mail, spam and viruses.
Contact Us
- Library Staff directory
- Recommend a Book, Journal or Electronic Resource
- Ask a Librarian Let us know about additional content you would like added to the Faculty Resources pages.