The Fletcher School

Edwin Ginn Library & IT


IT Help at Fletcher

Who do I contact if...
...my password isn't working?
...I want to report a problem with my Fletcher computer?
...I want to request IT services?

Faculty & Staff
Online: TechConnect
Phone: 617.627.5898
Email: helpdesk@ase.tufts.edu

Students
Online: TechConnect
Phone: 617.627.3701
Email: studentaccounts@ase.tufts.edu.

Who do I contact if I'm having trouble with one of the computers or printers in the library?

If you need assistance with Fletcher computers, software, printers, or scanners, please go to the Mugar Lab and ask the computer consultant to assist you. 
You can also contact:

Email: IT @ Fletcher
Phone: 617.627.6421

Email: Computer Lab Support
Phone: 617.627.3701

Who do I talk to if I have problems with my personal computer, laptop or want to back up my hard drive or retrieve a lost file?

E-mail: Tufts Online
Phone: 617-627-4865.
You may also visit the Tufts Online Help Desk located in Ballou Hall, room 009. View the Tufts Online web site for hours and a complete list of services.

Who do I contact if I'm having trouble with technology in a classroom?

For immediate assistance during normal business hours, contact Dan Hurwit
Email: IT at Fletcher
Phone: 617.627.6421

ITS Classroom Support
Email: classroomsupport@ase.tufts.edu
Phone: 617.627.0487

Who do I contact if I have suggestions for technology at Fletcher or have any other questions?

Please contact IT@Fletcher
Email: IT at Fletcher
Phone: 617.627.6421