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Email Support

 

Accessing Your Email
Once you have your UTLN (Tufts Username) and password, there are several ways to access your email.

Microsoft Exchange Email http://exchange.tufts.edu

The Basics to Using Outlook

How to use the Outlook Web App

Outlook 2007 / 2010 for Microsoft Available with Microsoft Office 2007 or Office 2010

Office 2007 Instructions

Office 2007 Config Instructions

Office 2010 Manual

Mac OS X and Outlook 2011 for Mac Mac Mail available with your MAC Operations Sys, Outlook 2011 available with Microsoft 2011 for Mac

Mac Mail Guide

Outlook 2011 for Mac Guide

Mobile Devices   Tips for using Tufts mail on a mobile device

Please Note: Though email can be accessed through Outlook and Outlook Express, we suggest that you use these with caution as many viruses are designed to specifically target these programs. If you choose to use them, please be sure to keep up-to-date with Outlook security patches.

For more help, see Tufts Technology Services Microsoft Exchange Email.

Password Resets
If you have forgotton your username, password or have been locked out of your account, your password can be reset online at Tufts Tools or at the Library IT Service Desk, 5th Floor, Monday - Thursday, 9 -6pm and Friday 9am-7pm. Password help can also be provided over the phone by calling the Library IT Service Desk at 617-636-2974.