Popular LINKS
Access & Registration
Ask an HHSL Librarian
Associate Membership Program
Boston Library Consortium
Liaison Program
Request Articles and Books
Research Assistance
Printing, Copying & Scanning
Associate Member Document Delivery Services

ILLiad Login

Eligible Users
Associate Members of Tufts Hirsh Health Sciences Library (HHSL) may use ILLiad to electronically request items.

All other users, see Request Articles and Books for information about document delivery services offered.

Applicable Documents
Associate Members may request articles and book chapters, whether the items are available at HHSL or another library, and books, theses, and other materials, if they are not available at HHSL.

If ordering articles indexed in PubMed via normal processing (non-rush), use Loansome Doc instead. Please see our Loansome Doc Information page for specific fees, policies, and registration information relating to that service.

Requesting Documents
First time users of ILLiad must complete the ILLiad registration form first. Select "Associate Member" where applicable in the dropdown menus.

Once registered with ILLiad, log in using the username and password you created and submit requests electronically.

Number of Requests
There is a maximum of ten requests per member per day.

Turn around Time
Allow five to ten working days for items through normal processing. Articles copied from the HHSL collection are available within five business days. See the Turn Around Time Report to help gauge present timing.

Rush service within one business day is only available for non-returnable items, such as journal articles or book chapters, which are sent electronically. Items that must be picked up from the library, such as textbooks or theses, can be ordered for three business day rush processing.

Notification & Pick Up
When items arrive, users are notified by email. Articles and chapter excerpts are sent electronically and can be viewed from your ILLiad account by clicking on "Electronically Received Articles" under "View Requests." All other items are available for pick up at the HHSL Library Service Desk on the fourth floor of the library.

Loan Periods
Loan periods vary depending on the policies of the library from which we obtain the item, but are typically 3 weeks. Renewals are made on a case by case basis. Please call 617.636.3787 to renew.

Returning Items
Articles and book excerpts are sent electronically and available for viewing for 30 days. All other items must be returned by the due date. Items may be returned in-person at the HHSL Library Service Desk on the fourth floor of the library or mailed to:

Document Delivery Department
Tufts University Hirsh Health Sciences Library
145 Harrison Avenue
Boston, MA 02111

In the event items are not returned, membership accounts will be temporarily blocked until overdue items are returned or replacement fees are paid.

Service Charges


Items from HHSL

Items from Other Libraries

Normal Processing*



Rush Delivery*



*Charges doubled if over 50 pages must be copied.

For books and audiovisual items that must be sent by expedited shipping carriers (from the lending library to our library), add a $25 flat shipping fee.

Invoices received can be paid via credit card or (U.S.) check made out to Tufts Hirsh Health Sciences Library and brought in-person or mailed to:

Document Delivery Department
Tufts University Hirsh Health Sciences Library
145 Harrison Avenue
Boston, MA 02111

Document Delivery Contact Information
Document Delivery, 617.636.3787 (phone); 617.636.4039 (fax); for assistance.

Warning Concerning Copyright Restrictions
Under certain conditions specified in the copyright law of the United States (U.S. Code, Title 17), libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later users, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.