Is your computer running slow? Do you have those annoying popups that won't go away?

If, so we can help you. We provide a wide variety of computer-related services, free of charge, to Tufts students on the Boston campus, and to clinical faculty and medical residents. Support is provided by trained technicians from the Library Systems Office and by skilled student workers.

Computer support is provided by phone (617) 636-2947, email hhsl-its@tufts.edu, and in person. Hours & Location

Services offered by the Library IT Service Desk:

• Basic hardware troubleshooting
  
  
• Hardware upgrades such as memory and new hard drive installations
  
  
• Get online with your laptop or mobile device
  
  
• Software installation and assistance
  
  
• Consultation is provided for software and hardware purchases
  
  
• Reloading your operating system
  
  
• Virus and malware removal
  
  
• Email password resets
  
  
• Mobile device support
  
  
• Account registration and pickup for Bioinformatics and Linux Cluster Server
  
  
• Tufts username account creation for Tufts clinical faculty and medical residents
  
  
• How to report problems with your internet connection in Posner Hall