| Document Delivery, which includes
Interlibrary Loan (ILL), is a library service used to obtain
documents (journal articles, book chapters, books and audiovisuals)
not readily available in the Hirsh Health Sciences Library's
(HHSL) collection. Its cornerstone is a cooperative program
among libraries that share their collections. Tufts University
shares resources with libraries that are members of the Boston
Library Consortium (BLC); the National Network of Libraries
of Medicine (NN/LM), which includes the National Library of
Medicine; and an international network of nearly 4,000 libraries.
Access
The Document Delivery service is available to all
students, faculty and staff at Tufts University's Health Sciences
Campus, as well as clinical faculty at Tufts-affiliated hospitals.
The Hirsh Health Sciences Library also provides a Document
Delivery service for Tufts Alumni, Associate Members, and
Companies via Loansome Doc.
Requesting Documents
Before ordering a document please check the Tufts
Library Catalog to make sure the library does not own
the document in either print or electronic format. Documents
and other items may be ordered electronically via:
- ILLiad
logon
- BLC
Virtual Catalog
- Loansome
Doc
For more information about these options, see Request
Articles and Books.
Number of Requests
There is no limit as to the number of requests per
user however, in cases where a large number of requests have
been submitted by one person, a minimum of 5 requests per
day will be processed until all have been completed.
Turn around Time
Allow five to ten working days for items that are
not rush requests. Articles copied from the HHSL collection
are available within five business days.
Rush processing is only available for requests through ILLiad
(not the BLC Virtual Catalog or Loansome Doc). One-day rush
is only available for non-returnable items, such as journal
articles and book chapters, which are sent electronically. Variable delivery charges for
one and three-day rush requests may apply in addition to the
standard rush fees.
Notification & Pick Up
When items have arrived, users will be notified by
email exclusively for Virtual Catalog requests, and by email
and/or by phone for Illiad and Loansome Doc requests. Please
supply an email address whenever possible. Items are available
for pick up at the HHSL InfoCirc Desk, Sackler Building 4th
Floor.
Returning Items Borrowed from Another Library
Please return items by the due date. Due dates for
returning materials are set by the lending library and are
typically 30 days. Items borrowed through ILLiad from Tisch
Library have a 45-day loan period with no renewals. Renewals
for other ILLiad-requested items are made on a case by case
basis. All BLC Virtual Catalog items have a 28-day loan period
with no renewals.
Service Charges
See Document Delivery Service
Charges for a complete listing of fees. Fees listed below apply
to Tufts and Tufts Medical Center staff and faculty using ILLiad or Loansome
Doc. Payments can be made via personal (US) check or by using an appropriate Tufts or Tufts Medical Center account number. Through ILLiad, students at the Health Sciences Campus
may order 20 articles free of charge per academic year after
which the following charges apply. By supplying their student
ID# students agree to have the charge entered on their library
account. All BLC Virtual
Catalog requests are free of charge for all users.
Journal Articles/Book Chapters:
| From other Tufts libraries |
Free |
| From non-Tufts libraries |
$4 (per 20 pages) |
| RUSH (within 3 days) |
$20 |
| Same Day RUSH |
$30 |
| Copied from HHSL collection |
$4 (per 20 pages) |
Books:
| From other Tufts libraries |
Free |
| From non-Tufts libraries |
$4 |
| RUSH (within 3 days) |
$20 plus delivery costs |
Audiovisuals:
| From all libraries |
$20 |
| RUSH (within 3 days) |
$20 plus delivery costs |
Payment is required with the following exceptions:
- Items supplied by other Tufts libraries or through the BLC Virtual Catalog.
- Books that are missing from the HHSL collection.
- Articles from missing issues of Tufts-subscribed journals.
- Articles or chapters which have been removed from bound
volumes.
- Special needs circumstances discussed with interlibrary loan staff.
N.B.: Charges do apply if these items are requested as
rush.
Document Delivery Contact Information
Please contact the HHSL InfoCirc Desk, 617.636.6705; hhsl@tufts.edu
or Document Delivery 617.636.3787 (phone); 617.636.4039
(fax); hhsl-docdel@tufts.edu
for more help.
Warning Concerning Copyright Restrictions
Under certain conditions specified in the copyright
law of the United States (U.S. Code, Title 17), libraries
and archives are authorized to furnish a photocopy or other
reproduction. One of these specified conditions is that
the photocopy or reproduction is not to be "used for
any purpose other than private study, scholarship, or research."
If a user makes a request for, or later users, a photocopy
or reproduction for purposes in excess of "fair use,"
that user may be liable for copyright infringement. This
institution reserves the right to refuse to accept a copying
order if, in its judgment, fulfillment of the order would
involve violation of copyright law.
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