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Direct Borrow - Document Delivery Services for the General Public

Direct Borrow Login

Eligible Users
Users not currently employed or enrolled at Tufts University of Tufts Medical Center, for example, Tufts alumni or companies/libraries that do not use OCLC or DOCLINE, may use Direct Borrow. All others should see Request Articles and Books for information about other document delivery services offered.

Applicable Documents
The general public may request articles, books, theses, and other materials available at the Hirsh Health Sciences Library (HHSL). Please check the Tufts Catalog to verify HHSL owns the item(s).

If ordering articles indexed in PubMed via normal processing (non-rush), use Loansome Doc instead. Please see our Loansome Doc Information page for specific fees, policies, and registration information relating to that service.

Requesting Documents
First time users, must first complete the Direct Borrow registration form. Once registered, log in to Direct Borrow using the username and password you created and submit requests electronically.

Number of Requests
There is a maximum of ten requests per user per day.

Turn around Time
Allow five to ten business days for items through normal processing. Articles are usually available within five business days.

Rush service within one business day is available for non-returnable items, such as journal articles or book chapters, which are sent electronically. Textbooks, theses, or other items that must be shipped can be ordered for three business day rush processing.

Notification & Pick Up
When items arrive, users are notified by email, therefore please supply an email address when registering. Articles and chapter excerpts are sent electronically via e-mail as pdf attachments. All other items are shipped to the user (charges apply).

Loan Periods
Typically, items that must be returned, such as books, theses, and audiovisual materials are checked out for 28 days. Renewals are made on a case by case basis. Please call 617.636.3787 to renew.

Returning Items
Articles and book excerpts are sent electronically and do not need to be returned. Please return all other items by the due date. Please mail or send back items by courier to:

Document Delivery Department
Tufts University Hirsh Health Sciences Library
145 Harrison Avenue
Boston, MA 02111

In the event items are not returned, accounts will be temporarily blocked until overdue items are returned or replacement fees are paid. When accounts are blocked, users are not able to request additional items.

Service Charges


Items from HHSL

Normal Processing


Rush Delivery


Charges doubled if over 50 pages must be copied.

For all items that must be mailed, we can either bill to a recipient's account with a shipping carrier (e.g., UPS, FedEX) or we will include a $25 flat fee covering domestic shipping.

Invoices are sent out quarterly following the request completion. They can be paid via credit card or (US) check made out to Tufts Hirsh Health Sciences Library and mailed to:

Document Delivery Department
Tufts University Hirsh Health Sciences Library
145 Harrison Avenue
Boston, MA 02111

Document Delivery Contact Information
Document Delivery, 617.636.3787 (phone); 617.636.4039 (fax); for assistance.

Warning Concerning Copyright Restrictions
Under certain conditions specified in the copyright law of the United States (U.S. Code, Title 17), libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later users, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.