Is your computer running slow? Do you have those annoying popups that won't go away?

If, so we can help you. A wide variety of computer-related services are provided (free of charge) to Tufts students of the Boston Campus, Clinical Faculty, and Medical Residents. Support is provided by trained technicians from the Library Systems Office and part time staff.

Computer support is provided by phone ((617) 636-2947), email (hhsl-its@tufts.edu), and in person. Hours & Location.


Services offered by the Library IT Service Desk:

• Basic hardware troubleshooting
  
  
• Hardware upgrades such as memory and new hard drive installations
  
  
• GET ONLINE with your laptop, PDA, or smartphone
  
  
• Software installation and assistance
  
  
• Consultation is provided for software and hardware purchases
  
  
• Reloading your operating system
  
  
• Virus, adware and spyware removal
  
  
• Email password resets
  
  
• PDA & smartphone support
  
  
• Account Registration / pickup for BioInformatics and Linux Cluster Server
  
  
• Tufts username (UTLN) account creation for Tufts Clinical Faculty and medical residents
  
  
• How to report problems with your internet connection in Posner Hall