Strategic Plan

Tisch Library Strategic Plan for 2004 - 2008
Executive Summary

Phase 1:

The strategic planning process for Tisch Library was initiated in January 2004, when the library's administration named four task forces to investigate and report on the following areas:

All task forces were asked to identify information in terms of strengths, weaknesses, opportunities, and threats, and to give special attention to the impact of technology, especially web-based technology, as a key factor.

Phase 2:

The task force reports were then presented to and discussed by the Tisch Library Advisory Council. The first decision reached by this group was approval for a revised mission statement. After many sessions of intense review, the Advisory Council established four target areas that would be the focus of the Tisch Library organization during the next three to five years. These areas include the following:

The Advisory Council during this phase included the following:

Jo-Ann Michalak, Director of Tisch Library; Paul Stanton, Director of Administration; Lyn Condron, Head of Cataloging; Kathy DiPerna, Head of Access Services; Paulette Johnson, Manager of Administrative Services; Christine Kittle, Head of LITS; Tony Kodzis, Head of Acquisitions; Michael Rogan, Music Librarian; and Laura Walters, Head of Reference and Collections.

Phase 3:

In September 2004, teams were named and charged with proposing solutions to the areas listed above in Phase 2. Timelines for specific reports were assigned. Progress in all areas will be reviewed annually as a focus of the annual planning retreat.

1. Planning Team

Charge:

Design a Planning Cycle for Tisch. Elements should include the following:

Timetable: to be discussed at Oct. AC meeting. Final report suggested by Sept. 2005.

Leader: Tony Kodzis

Members: Advisory Council

2. Expansion of User Services Team

Charge (Part 1):

Design a plan for the expansion of User Services into a model for "Information Commons" that includes productivity software for computers in public areas and collaborative workspaces for interactions among faculty, students, and librarians.

The plan should include the following:

Timetable:

Charge (Part 2):

Investigate the feasibility of working with other Tufts units to create faculty development laboratories and multi-media production laboratories.

Timetable:

Leader: Regina Raboin

Members: Kathy DiPerna, Laura Walters, Michael Rogan, Jo-Ann Michalak, Rick Heckbert, Deborah Grams, Stacy Howe (for Part 2 only)

3. Marketing Team

Charge:

Develop a marketing plan to create new sources of revenue for the Tisch Library and to bring attention and visibility to Tisch's important collections and services. Some (but not the only) possibilities to capitalize on include: extending borrowing privileges to new categories of patrons; soliciting private sponsorships of events, services, and collections; soliciting volunteers; highlighting new features of Tisch (like the Café) to generate interest from donors and patrons. Consider a Tufts resource person and/or hiring an outside consultant.

The plan should include the following:

Timetable:

Leader: Paulette Johnson

Members: Christopher Barbour, Sharyl Burson, Paula McGlynn, Stephanie St. Laurence, Carol Ellis, Thom Cox

4. Staff Technical Training Team

Charge:

Design and implement a technical training plan for Tisch staff that expands the technology skill base, provides ongoing training and additional follow-up and support for new technology, and that connects training to specific department and team goals.

The plan should include the following:

Timetable:

Leader: Kathy Bento

Members: Chao Chen, Wayne Powell, Rosemary Resmini, Lyn Condron, Dianne Passamonte, Ann Marie Ferraro, Mike Perriello

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