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Increasing Use Made of Instructional Program
To give a student a fish or teach that student how to fish? Reference
staff do both at the reference desk. Their philosophy is not only to offer
information resources to students, but also to teach them how to be independent
locators, users, and evaluators of the vast array of sources available.
For instruction beyond the basics at the reference desk, a variety of
workshops and other options have been added to the library's instructional
program in the last three years to aid patrons in developing information
literacy skills. The offerings of the library instructional program are
experiencing increasing demand.
1) Significant growth is occurring in course-related instruction,
especially for English 1 classes. Last academic year, there were requests
from 90 instructors in classes ranging from art history to urban and environmental
policy, with requests from 34 freshman English instructors. During fall
1999 alone, 117 course-related sessions were scheduled, with 48 requests
from English 1-3 instructors. Tufts does not require a library skills
course of its freshmen, but with this increase the majority of students
are receiving library instruction early in their college careers. The
increase also reflects more instruction of the Explorations, Perspectives,
Windows on Research, and other freshmen advising groups.

Windows on Research group meets with librarian in ERC
2) Librarians are scheduling more teaching department meetings
than in the past. This avenue provides an opportunity to demonstrate new
electronic and print resources to faculty and generally to discuss how
the library can serve faculty - and thus students - more effectively through
its collections and instructional offerings. Meetings with each academic
department are scheduled to occur at least every two years.
3) Reference librarians are also available for individual appointments
with members of the Tufts community. An appointment, the most personalized
type of instruction offered, allows a patron and librarian to work together
at a computer or in the bookstacks to improve the patron's search skills
and uncover the most relevant sources for a specific topic. Fall semester
appointments (53) equal the total number for all of last year, a 100%
increase. This service is proving especially valuable to seniors writing
theses.
4) An ongoing series of drop-in sessions on topics ranging from
the new version of the online catalog to using a growing number of full-text
resources continues to attract small numbers of attendees. Those who do
attend rate the workshops highly, and librarians believe the series offers
some valuable topics, including how to evaluate web resources, connect
to databases from off campus, and make effective use of search engines.
These workshops are publicized via print and web calendars and e-mail
messages, but faculty encouragement of attendance by colleagues and students
will be appreciated. The calendar is at
http://www.library.tufts.edu/tisch/calendar.htm.
The reference staff at Tisch are encouraged that the program is growing,
with an increasing number of students and faculty taking advantage of
the instructional services offered. Librarians will continue their efforts
to meet the demand with an instructional program of quality.
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Get Rid of Those Note Cards!
Instead, use bibliographic citation software. Starting this spring
semester the Tisch Library will be offering classes on Reference Manager
and Endnote, the two major bibliographic citation software
programs available. Learn how to download citations from databases such
as MEDLINE and the Social Sciences Citation Index, enter all
your citations, and organize them. Each beginning-level class will be a
1 ½ hour session with plenty of hands-on time. Check the Library Resources
Workshops calendar at
http://www.library.tufts.edu/ tisch/calendar.html for dates and times!
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Tisch Website Improvement Underway
How well-designed is the Tisch Library website for ease and simplicity of
navigation? How might it be improved in design? In October 1999, Tisch conducted
usability tests and invited focus groups to help determine what works and
what doesn't on the site. The information obtained will be of invaluable
assistance as staff begin to design the new version to debut later in 2000.
Many members of the Tisch staff participated as observers while users
worked to solve ten general web questions. The users included undergraduates,
graduate students, and faculty randomly selected by Tufts Institutional
Research. Each user attempted to find the material requested, and the
observer wrote down the web path taken, as well as any comments. The week
following the usability testing, Institutional Research conducted discussions
with three focus groups comprised of undergraduates, graduate students,
and faculty to further assist Tisch staff in identifying ways of improving
the site. No library staff were involved in the focus groups, thus enabling
participants to feel free to comment.
The staff gained very good insight into how users actually use the site
and are looking forward to implementing suggestions offered. Tisch and
Institutional Research staff enjoyed working cooperatively in this important
project, and appreciate the cooperation so helpfully extended by the users
involved.
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This year's Berger Family Technology Award will fund the development
of an evaluative guide to web resources in child development. Fred Rothbaum
of the Child Development Department and Lyn Condron, Edward Oberholtzer,
and Laurie Sabol of Tisch Library will collaboratively engage in this
prototype digital library project. The WebGuide will be
a comprehensive and organized collection of websites selected and rated
according to standards to be developed by the team.
The guide is envisioned as an adjunct to the Child
and Family News website created by Fred Rothbaum and Nancy Martland
as a single location for interested journalists to use in collecting story
ideas, names of experts, and reliable research information and material
for child-oriented articles. The WebGuide will extend the
appeal of Child and Family News beyond journalists to students
and faculty here at Tufts as well as parents and teachers out in the community.
It will draw together materials on children that previously were accessible
only through a variety of different databases covering disparate fields
such as psychology, sociology, education, and health sciences.
The creation of the WebGuide will allow the library staff
and faculty members to develop skills in indexing and cataloging websites,
as well as in developing objective criteria for evaluating materials on
the web. The Internet, for all its vast store of information, remains
a notoriously difficult environment in which to find reliable materials
when doing research. Search engines for navigating through the ever-increasing
number of websites remain both difficult to use and unreliable when used
without training. The WebGuide will provide the Tufts student
body with a resource that will offer trustworthy information in a convenient
location and also serve as a model for the development of other guides
in different interdisciplinary areas. In addition, the project library
staff will present a workshop on evaluating websites to share this expertise
with Tufts faculty who wish to create their own digital resources.
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One Millionth Book Display and Celebration
Visitors to Tisch Library will notice new display cases in the lobby,
installed just in time for the library's millionth book celebration. The
cases will be used to feature library collections. The spring display will
include the one-millionth book, Lois Gibbs's Love Canal: The Story
Continues..., as well as environmental collection highlights including
items from the Citizens' Clearinghouse for Hazardous Waste, the organization
Gibbs founded. A second display entitled "5000 Years of Recorded History"
contains artifacts from Tisch Library's Special Collections. Check out the
exhibits the next time you come to the library!

Exhibit case containing "5000 Years of Recorded History" and children's
drawings of their favorite books for Children's Book Week
The Tufts community is invited to celebrate the millionth book milestone
the afternoon of Thursday, April 6, 2000. Lois Gibbs, a nationally known
environmental leader, will be the speaker. In 1988, Lois Gibbs's organization
chose the Tufts University Archives as the repository for its records
in recognition of the leadership Tufts has demonstrated in environmental
affairs and citizen participation.
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SPARC Conference Promotes Publishing Alternatives
"Create new systems of scholarly communication and change old systems!"
This was the topic of the first annual meeting of SPARC, the Scholarly Publishing
and Academic Resources Coalition formed by the Association of Research Libraries
(ARL). Armed with data on out-of-control journal costs and increasingly
tight use restrictions, participants addressed ways that scholars can begin
to gain control over the publishing process.
Laura Walters and Jo-Ann Michalak, attending from Tisch Library, heard
presentations by faculty who serve as editors of important science journals
and by representatives from such major scholarly societies as the American
Chemical Society and the Institute of Physics. All the featured speakers
are currently working with SPARC to foster competition in the scholarly
market-place by publishing online journals that distribute research faster
and at significantly lower costs to libraries than existing journals.
SPARC publishing partners are also committed to increasing distribution
options and offering less restrictive copyright terms than those allowed
by the traditional commercial system, where faculty must often transfer
their copyrights to publishers, thereby forever losing control of any
subsequent public distribution of their work. These restrictions apply
to personal distribution for teaching and research purposes. Journals
sponsored by SPARC, such as Evolutionary Ecology Research, allow
the author to retain copyright to the work and to reproduce it for educational
purposes such as reserves, interlibrary loan, and web archiving. Michael
Rosenzweig of the University of Arizona received start-up money from SPARC
to publish Evolutionary Ecology Research. The journal has a prestigious
editorial board and is peer reviewed, indexed by all major indexing services,
and available in print and online.
Organic Letters, published by the American Chemical Society, is
another SPARC initiative that is both faculty and library friendly. The
web edition of Organic Letters makes articles available online
within 48 hours of being peer-reviewed, edited, and approved by its authors,
allowing access up to five weeks earlier than the print edition.
Organic Letters' major competitor is Tetrahedron Letters
published by Elsevier. Organic Letters is one-third the price of
Tetrahedron Letters; it provides faster access to articles and
allows broader distribution by libraries and authors for educational purposes.
Prior to the publication of Organic Letters, Tetrahedron Letters
had doubled in price every three years. With the inception of its competitor,
the subscription price increased by only 8% in 1999.
SPARC and its members, including the Tufts Libraries, hope that the Organic
Letters experience is an indication that faculty and libraries can
begin to have a positive influence on the scholarly publication process.
Involvement by faculty is critical in ensuring a publication system that
meets the needs of higher education. SPARC encourages faculty to examine
the pricing, copyright, and licensing agreements of the journals that
they contribute to as authors, reviewers or editors. In the words of a
SPARC participant, "This is your system--help shape its future."
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BiblioTech Connections is published three times a year: in the fall, winter, and spring. It is also available at bibliotech.htm.
- Contributors to this issue:
- Laurie Sabol
- Connie Reik
- Edward Oberholtzer
- Lyn Condron
- Jo-Ann Michalak
- Laura Walters
- Pauline Boucher (photography)
- Editor: Margaret Gooch
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