Position

Position Title: Library Technology Support Assistant

Department: Library Information Technology Support (LITS)

Contact Person: Christine Kittle

Job Overview: Assist the Tisch Library Information Technology Support Office staff in a variety of technical and administrative tasks in support of the library PC systems and equipment.

After initial training period, follows established work schedule under the supervision of the LITS staff.

Insures that users are informed on status of problems and their resolution.  Must comply with all Federal copyright law by not copying software illegally.

Job Duties:

• Assists in the installation and relocation of PCs and other equipment.
• Assists in the installation and upgrades of PC software.
• Assists in ongoing maintenance of library PCs.
• Provides hardware and software trouble-shooting assistance to library staff.
• Provides technical assistance in the use of various operating systems and program packages.
• Reports all problems whether resolved or not.
• Maintains hardware and software inventories.
• Assists in testing new products.
• Performs errands and office duties for LITS staff.

Requirements: Familiarity with one or more: Windows XP Workstation and Server. HTML. Standard office applications such as word processing, spreadsheets and communications software. A real interest in computers is strongly encouraged.

May be asked to lift and move equipment and boxes.

Hours Per Week: Job is available for 10-20 hours per week during the following shift:
To be arranged, between 8:00 a.m. – 4:00 p.m., Monday through Friday.

To apply for this position, please advance to our online application. You can copy and paste text from this job description into the application fields. Please include the hours you're available to work on the application.